Repairs & Servicing

Packaging Tool & Machinery Repairs & Servicing

At Maxpack we offer repairs and servicing for your friction weld strapping tools, automatic stretchwrap machines, automatic strapping machines and other packaging machines and tools.  We are committed to repairing your tools quickly, helping to keep your operations running smoothly and minimizing production slowdowns and missed shipping deadlines.  Our customer service extends beyond the sale, and we are committed to keeping your equipment running at peak efficiency. Our repair and service technicians are all factory trained and knowledgeable about the strapping and packaging tools that we supply. Other features of our tool repair services include:

 

  • Expertise in repairing packaging equipment.  Our technicians are expert repair technicians and are factory-trained to service and repair the packaging and strapping tools we sell.  They can repair all the components of the tool, including motors and electronic circuit boards.  If needed, we will replace the part.
  • Warranty repair service.  Maxpack is a repair center for many of the major packaging and strapping equipment brands, including Signode, Strapex, Orbitwrap, Robopack, Optimax, Zapak and many others. Any repairs to your equipment carried out within the warranty period are done at no cost to you.
  • Fully staffed repair center.  Our repair center is fully staffed, from customer service to technicians.  We will respond quickly to your call.
  • On-site or remote repair services.  We can service your equipment at our shop, or on-site at your location.
  • Loan tools available.  If a parts delay or other issue prevents us from repairing your tool in a reasonable time, in most cases we can provide you with a loan tool at a competitive rate on a swop and drop arrangement.
  • Maintenance services.  We can provide maintenance services to keep your machines running at peak efficiency, and minimize the need for repairs.

 

Our goal is to get your tools and equipment repaired and back in production as soon as possible, minimizing downtime. We know that you have selected the best brands for your strapping and packaging tools, and will partner with you to ensure that it continues to run efficiently and with minimal downtime – we stand behind our products!

packaging service and repair
packaging machinery repair
packaging machinery servicing and repair
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On-site technical support
with packaging projects

Dedicated on-site support from one of our ‘Business Development Managers’ can help you from the initial planning and design stage through to trialling, final production and delivery. With our in-depth knowledge of the latest products and innovations we can provide you with solutions that bring cost-in-use benefits, improved packing process and cost savings.

Fully trained office based ‘Packaging Assistants’ can provide support and advice for urgent packaging projects or special requirements

Packaging design and
sampling service

Our team of designers are specialist in innovating with packaging materials to provide effective protective solutions. With CAD design & 3D software we develop solutions with you and provide prototypes and samples for approval through to production.

Our state of the art digital cutter system is perfect for sample making, prototyping and short production runs of protective and presentation cardboard or foam packaging.

Inventory Management

Industry leading inventory management and supply solutions that ensure you get exactly what you need exactly when you want it.

Consignment Stock – agreed levels of free stock held in your warehouse replenished regularly for on demand use
Stock holding – where we hold an agreed level of customized and standard stock in our warehouse for immediate call-off as required

Scheduled Delivery – bulk customized and standard stock orders delivered in agreed quantities on specific dates
Consignment Stock – agreed levels of free stock held in your warehouse replenished regularly for on demand use and invoiced monthly

Solutions Team

Our Solutions Team meet daily to discuss customer projects and requirements. Through collective industry knowledge, creative ideas and design skills we innovate with packaging and provide effective protection for your product.

We work closely with our manufacturing partnersfrom countries around the world to ensure thatwe bring the very best of global expertise within reach of ourcustomers.

Single source supply

Our vast product range of packaging, janitorial and other industrial consumables enables the purchasing departments of our clients to drastically cut down the number of purchase orders, incoming deliveries, invoices and other time consuming operations.

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Next day delivery

DND™ – Delivery Next Day takes away the risk of out-of-stock panics and enables you to run cost effective just-in-time ordering systems, saving space in your warehouse and reducing cash tied up in inventory.

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Product range

Our vast product range of packaging, labels, janitorial and other industrial consumables enables the purchasing departments of our clients to drastically cut down the number of purchase orders, incoming deliveries, invoices and other time consuming operations.

Innovation

We are constantly striving to innovate with key packaging products to achieve higher performance, cost in use benefits and reduce the impact on the environment. The cost to our customers and cost to the environment is a major factor when we are developing new innovative products and the result is packaging that out performs other similar products every time.

Our innovative products all conforms to the exacting standards of MIQA International Quality Assurance. With state of the art manufacturing equipment and high specification raw materials we can achieve ‘excellence through expertise and experience’.

Trusted brands

Systems

Drive improvements and speed up your packing process:

  • Airbag, paper & foam Void fill Systems.
  • Strapping, stretch film & shrink  Integrated machines.
  • Packing Benches, Conveyors & Taping machines.

Relentless commitment to find the best way to do everything, tried and tested supply systems, ISO 9001 Quality and ISO 14001 Environmental system accreditation provide the foundation for every dynamic, automated and turnkey system that we have implemented. From small layout changes to fully automated conveyor solutions we bring global innovation and expertise within reach.

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CASE STUDIES

JAGUAR LAND ROVER

We supply packaging consumables to 3 Jaguar Land Rover sites involved in the supply of unassembled cars to India.

  • Regular on-site stock checks
  • Live reporting
  • Fast replenishment deliveries
  • Ensure there is no downtime or out of stock panics
  • Reducing inventory levels and wasted space

Seamlessly changeover from previous suppliers — project managed by a Key Account Manager

SIRANE GROUP

We help this highly innovative company with their packaging requirements. We regularly meet at their European Headquarters in Telford to collaborate on their latest project.

  • We provide the stock management and supply of over 130 different products ranging from technical tapes, stretch film, export timber pallet, etc.
  • Our dedicated Key Account Manager and Internal Account Manager provide effective solutions to Sirane’s constantly changing and growing packaging requirements.
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MARKETS

MARKETS

Pharmaceutical

Our quality systems to ISO9001 and ISO14001 prove our relentless commitment to on-going improvement. All our products are manufactured to comply with packaging industry standards and our range of ‘Trusted Brands’ products all comply with MIQA International Quality Assurance. We are a strong link in the supply chain for this important sector in the UK

E-Commerce

The rapid growth of online retailing generates new demands for packaging, to promote, protect and contribute to efficient distribution at every stage.

As such, online retailers are continually seeking new and more user-friendly methods to accommodate the wishes of their online customers. It is essential that packaging solutions within this segment are adaptable to suit the product and our innovative approach focuses on solving problems with packaging solutions that deliver speed, accuracy and product integrity.

Retail Distribution, Logistics & Fulfillment

We work closely with our customers in the 3PL fulfilment and logistics sector to ensure they are providing cutting edge products and systems to their client’s products whilst ensuring maximum efficiencies for their own operation

Food & Drinks

Packaging is critical to ensuring shelf ready products are in pristine condition on arrival at supermarkets and other stores. Our close collaboration with retail distributors has enabled us to develop real expertise in packaging solutions for all types of food & drinks both ambient and chilled.

Electronics and Mechanical

High levels of anti-static protection are required for electronic products to eliminate transit and shock damage. We have a comprehensive range of products for this demanding sector that will provide cost-effective protection whilst enhancing the value of the product

We supply packaging consumables to 3 Jaguar Land Rover sites involved in the supply of unassembled cars to India.

  • Regular on-site stock checks
  • Live reporting
  • Fast replenishment deliveries
  • Ensure there is no downtime or out of stock panics
  • Reducing inventory levels and wasted space

Seamlessly changeover from previous suppliers — project managed by a Key Account Manager

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DOWNLOADS

We are constantly striving to innovate with key packaging products to achieve higher performance, cost in use benefits and reduce the impact on the environment. The cost to our customers and the cost to the environment is a major factor when we are developing new innovative products and the result is packaging that out performs other similar products every time.

CATALOGUES

Corporate Brochure 2016

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Product Directory 2016

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CERTIFICATES

2012 14001 CERT E 6024

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2012 9001 CERT 29745

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Quality and Environmental Policy

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