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Privacy Policy

Privacy & data protection

Maxpack is committed to protecting your personal information. We want our services to be safe and reliable for everyone. This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.

It is our policy to take all necessary steps to ensure that any information that you provide to us will be stored and processed in accordance with the Data Protection Act 1998.

We will hold and transmit your information in a safe, confidential and secure environment.
We will not sell or rent your personal information to third parties.
We will monitor on an ongoing basis compliance with the provisions of the Act by third party processors of Personal Information held by Maxpack.

If you require further information please email sales@maxpack.co.uk or call 01743 242900.

Your data

When becoming a new customer you agree to our terms and conditions and privacy policy. The information you provide shall be held and may be used by Maxpack for the following purposes:

To send you newsletters and details of offers and promotions in which we believe you will be interested.
To improve the content design and layout of the website.
To understand the interest and buying behaviour of our registered users.
To perform other such general marketing and promotional focused on our products and activities.
To help us to better understand and develop our business, including new and innovative products and services, through analysis and assessment.

When becoming a new customer online with Maxpack or purchasing goods online we record your Internet IP address for our records for reference to any fraudulent payment transactions.

If agreed by you, Maxpack may also pass your information to credit reference and fraud prevention agencies, which may keep a record of that information.

NOTE: By registering with Maxpack and/or using this website you consent to Maxpack using your data in this way.

Registration & payment forms

Our website’s customer account and Sage payment forms require users to give us contact information.

Contact information maybe used to supply information about Maxpack to you at a later date.

Users may subscribe or unsubscribe to receive future mailings from us via email and post. You can change these options within your profile at a later date under your ‘My Account’ page.

Data quality & access

Once logged in, though the ‘My account’ section, users have option for changing and modifying information previously provided.

If you want Maxpack to delete any personal information, please contact send an email to accounts@maxpack.co.uk. We may request that you provide further information and identification to enable us to comply with this request.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Cookies

We use cookies to ensure that we give you the best experience on our website and to monitor site usage. To update your cookies for the Maxpack site, or for further information about how we use cookies refer to our Cookie page.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Terms of website use

Please read our terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

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Marketing Permissions: Maxpack will use the information you provide on this form to be in touch with you and to provide updates and marketing. Please let us know all the ways you would like to hear from us.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at sales@maxpack.co.uk. We will treat your information with respect. For more information about our privacy practices please visit our website. By clicking below, you agree that we may process your information in accordance with these terms.

We use MailChimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to MailChimp for processing. Learn more about MailChimp's privacy practices here.